Delete your account and data
How to request deletion
You can use either option. You do not need to have the app installed.
- In the app: open Settings → Delete account, and confirm.
- By email: send an email to support@lnfcommerce.com with the subject "Delete my account". Include the app name, the platform (App Store, Google Play or TikTok), and your account email or user ID. Send it from the email address on your account if you have one, so we can confirm the request is yours.
Before you delete
Deleting your account does not cancel a subscription. Cancel it first in your store account: on iPhone, Settings → your name → Subscriptions; on Android, Google Play → Payments & subscriptions → Subscriptions.
What we delete
- Your account and profile (name, email address, sign-in identifiers).
- Content you created or saved in the app.
- Game progress, scores and in-app items.
- Device and usage data linked to your account.
We also ask our service providers to delete this data. Deleted data and purchased in-app items cannot be restored.
What we keep, and for how long
- Purchase and transaction records, for as long as tax and accounting law requires (usually up to 7 years).
- Records needed to prevent fraud or abuse, or to resolve a dispute, for up to 90 days.
When it happens
We complete deletion within 30 days of your request and confirm by email. Uninstalling an app does not delete your account.
More detail is in our Privacy Policy.